Close With Jade respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting real estate information, scheduling a consultation, communicating with us, or using our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and how you can manage your communication preferences.
When you interact with our website or services, we may collect information that you voluntarily provide, including:
First and last name
Email address
Phone number
Mailing address
Property address
Home-buying or home-selling information
Real estate preferences
Information submitted through contact forms
Consultation and appointment information
Messages or other communications you send to us
Information related to your real estate inquiry
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Website interactions
Referral information
General website usage information
We may use the information we collect to:
Respond to your questions and inquiries
Provide real estate information
Assist with buying, selling, or investing in real estate
Schedule consultations and appointments
Communicate regarding requested services
Provide property-related information
Send appointment reminders
Send transaction or service-related communications
Provide information about real estate services
Send marketing communications when you have provided the appropriate consent
Improve our website and services
Maintain business records
Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and in accordance with applicable law.
If you voluntarily provide your phone number and separately opt in to receive text messages from Close With Jade, we may use your phone number to communicate with you according to the type of SMS consent you provided.
Marketing Text Messages
If you provide marketing SMS consent, messages may include:
Real estate updates
Property information
New listing notifications
Market-related information
Open house information
Real estate services
Promotional communications
Other marketing communications
Non-Marketing Text Messages
If you provide consent for service-related communications, messages may include:
Appointment reminders
Consultation confirmations
Scheduling information
Requested property information
Transaction-related communications
Follow-up regarding an inquiry
Other communications directly related to a requested service
Message frequency may vary.
Message and data rates may apply.
Providing your phone number does not by itself constitute consent to receive marketing text messages.
SMS consent is voluntary and is collected separately through the applicable website form or other opt-in method.
You may opt out of SMS communications at any time.
To stop receiving text messages, reply:
STOP
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed.
For assistance, reply:
HELP
You may also contact us directly:
Email: [email protected]
Phone: 888-513-JADE
Please note that opting out of marketing messages may not prevent necessary service-related communications where permitted by applicable law.
Where SMS consent is collected through our website, the consent request is presented separately from the phone-number field.
SMS consent is:
Voluntary
Not pre-selected
Separate from providing a phone number
Not required to submit a general inquiry
Specific to the communication type described at the time of consent
You may contact Close With Jade without consenting to receive marketing text messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Close With Jade does not sell, rent, or purchase consumer mobile contact lists for SMS marketing purposes.
Your SMS opt-in information and consent will be treated as confidential and will not be used for purposes inconsistent with the consent you provided.
We may share personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.
This may include sharing information with appropriate:
Real estate service providers
Technology providers
Website service providers
Scheduling platforms
Customer relationship management platforms
Transaction or document platforms
Professional service providers
Customer support providers
Payment providers, where applicable
Government agencies or authorities when legally required
We do not sell your personal information.
We do not sell, rent, or purchase consumer contact lists for marketing purposes.
Mobile information and SMS opt-in information are subject to the restrictions described in this Privacy Policy.
Depending on the services you request, your information may need to be shared with appropriate professionals or service providers involved in assisting with a real estate transaction.
For example, this may include parties such as:
Lenders
Title companies
Settlement providers
Inspectors
Appraisers
Attorneys
Insurance professionals
Contractors
Transaction coordinators
Other professionals involved in a real estate transaction
Information will only be shared when reasonably necessary to provide requested services, facilitate a transaction, comply with legal obligations, or otherwise operate the business.
Our website may use cookies, pixels, analytics tools, and similar technologies to help us:
Operate the website
Understand website traffic
Improve website functionality
Understand visitor interactions
Measure marketing performance
Improve the user experience
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
Our website may contain links to third-party websites, including real estate platforms, social media websites, scheduling services, mortgage or lending resources, property-search platforms, and other services.
Third-party websites have their own privacy policies and terms.
Close With Jade is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should avoid submitting sensitive information through unsecured or unauthorized communication channels.
We may retain personal information for as long as reasonably necessary for legitimate business purposes, including:
Providing services
Maintaining business records
Managing client relationships
Documenting communication preferences
Complying with legal requirements
Resolving disputes
Enforcing agreements
Maintaining SMS consent and opt-out records
The length of time information is retained may depend on the type of information and applicable legal requirements.
You may manage your communication preferences at any time.
SMS
Reply STOP to opt out of applicable text messages.
Reply HELP for assistance.
Marketing emails may contain an unsubscribe option that allows you to stop receiving promotional email communications.
You may also contact us directly regarding your communication preferences.
Opting out of marketing communications does not necessarily prevent us from sending necessary administrative or service-related communications.
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
Request access to information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw certain consents
Opt out of marketing communications
Opt out of SMS communications
Ask questions about how your information is used
To make a privacy-related request, contact:
Close With Jade
Email: [email protected]
Phone: 888-513-JADE
We may need to verify your identity before processing certain requests.
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information through our website, please contact us.
Information presented on this website is provided for general informational purposes and should not be considered a guarantee of property availability, pricing, market conditions, investment performance, financing approval, or any other specific real estate outcome.
Property information, availability, pricing, and market conditions may change.
Real estate decisions should be made based on current information and, where appropriate, advice from qualified professionals.
We may update this Privacy Policy periodically to reflect changes to:
Our services
Business practices
Technology
Communication practices
Applicable laws or regulations
When changes are made, we will update the Last Updated date at the top of this page.
We encourage you to periodically review this Privacy Policy.
If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact us.
Close With Jade
Jade Fletcher
Keller Williams Realty Maryland
Email: [email protected]
Phone: 888-513-JADE
Website: https://closewithjade.com/
Business Address:
2810 Beech Orchard Lane, Upper Marlboro, Maryland 20774
Maryland Real Estate Done Right.
Confidence from Contract to Close.
© 2026 Jade Fletcher · Keller Williams Preferred Properties Realty